logo-white

TERMS AND CONDITIONS

These Terms and Conditions govern the sale of Services offered on the website romanvibes.com. These Terms include, but are not limited to, purchase methods, rights and obligations of the Client and the Provider, and conditions of use of the Services. The Provider reserves the right to modify these Terms and Conditions of sale and the Privacy Policy at any time. Any changes will be communicated effectively and promptly to Users through a specific notice on the Site. At the discretion of the Provider, changes may also be announced by sending an email to Clients. The online sale of Services on the Site is regulated by the current regulations on consumer rights and e-commerce, in particular by the Consumer Code (Legislative Decree no. 206/2005) and the E-commerce Code (Legislative Decree no. 70/2003). This ensures that the sale of Services complies with Italian laws related to consumer protection and the regulation of online commerce. The use of the Site and the purchase of Services by Users implies acceptance of these Terms and Conditions. Users are therefore invited to read them carefully before making purchases.

ART. 1 DEFINITIONS
For the purposes of this contract, the following terms are defined as:
Service Provider: EVOLVERR SRL, located in ROME (RM) 00178, at via GROTTAFERRATA n. 23, VAT number 15649071006, email: info@romanvibes.com
General Terms and Conditions: the set of these contractual clauses that determine and define the relationships between the Provider and the Client
Website: romanvibes.com

Services: sale of historical and artistic digital content
Purchase: the onerous acquisition of the above Service from the day of conclusion of the purchase
Client: any subject who purchases the Service sold through the Site
Consumer: the natural person who acts for purposes unrelated to any commercial or professional activity
User: any subject who accesses the website

ART. 2 OBJECT OF THE CONTRACT
These Terms and Conditions of sale apply to the Services offered through the website (hereinafter, “the Site”). These terms establish the conditions for the use of the Site and the modalities of access and use of the Services reserved for registered Users. The User, by accessing the Site, undertakes to comply with all the rules and conditions expressed herein, including, but not limited to, privacy protection, personal data security, and acceptable use of the Site’s resources. Any tolerance by the Provider towards behaviors that violate these conditions does not constitute a waiver of the rights due to the Provider. Such rights are reserved and may be exercised at any time in accordance with the law.

ART. 3 DESCRIPTION OF THE SERVICE
The Service offered by the Provider consists of the sale of Digital Content in the form of video guides. Each video lasts approximately 7-10 minutes and focuses on the historical-cultural aspects of notable Italian cities. The digital content is accessible by scanning QR codes located at specific points on city maps. These QR codes guide Users directly to the corresponding videos, allowing for an immersive and educational experience. Initially, the contents are available exclusively in English. However, the Provider reserves the possibility to expand the language offering in the future, based on market needs and at its discretion. The Provider commits to keeping the contents updated and relevant, reserving the right to make changes, updates, or improvements to the video guides at any time, in order to enhance the user experience and the quality of the service offered.

ART. 4 DURATION OF THE SERVICE
The Service offered by the Provider does not require a subscription. Users can access the purchased digital content at any time after purchase. Access to the purchased content is guaranteed until the User explicitly requests the deletion of their account or until the Provider decides to cancel the User’s account for legitimate reasons, such as violations of the terms of service, legal reasons, or business decisions. The Provider reserves the right to cancel a User’s access to digital content for legal reasons or company policies. In such circumstances, Users will be informed of the cancellation and its reasons, within the limits permitted by law. In case of cancellation of access by the User or the Provider, the Provider commits to promptly communicate to the User the reasons and modalities of the cancellation, except for legal restrictions.

ART. 5 PRICES
The prices of the Services are displayed on the website in euros. The Provider reserves the right to change prices at any time. The price charged to the User will correspond to that indicated on the site at the time of placing the order. Any price changes, whether increases or decreases, subsequent to the transmission of the order will not affect the cost of the service purchased. The Provider may offer promotions or special sales conditions on the Services present on the site. These promotions will be regulated by specific terms communicated on the site and in accordance with article 17 bis of the Consumer Code. In case of a computer, manual, technical, or other nature error that results in a substantial change in the selling price, making it excessively high or derisory, the order will be considered invalid and canceled. The amount paid will be refunded within 14 days from the cancellation, upon communication to the Client. The Provider reserves the right to verify the correctness and good faith of the client, particularly in the case of the use of promotions or discount coupons. If the Client’s behavior is judged to be unlawful or incorrect, the Provider will promptly communicate such determination to the Client and proceed with the cancellation of the order.

ART. 6 REGISTRATION MODALITY
In order to be able to purchase the Service, the User must carry out a specific registration, through which they enter the personal data requested. The User is responsible for the truthfulness and correctness of the data provided. It is prohibited to provide false particulars and to commit any conduct likely to generate confusion regarding the personal identity of the User. By way of example, this prohibition includes the use of false or someone else’s particulars. At the time of registration and when entering data, the User guarantees to:

  • observe all applicable legal and contractual rules to these Terms and Conditions;

  • be the legitimate holder of the data entered, to be understood as true, correct, and updated. At the time of registration, the User will be asked to provide some data such as name and email. The email address provided at registration allows creating an account to access and modify one’s data, including the access password, verify the purchased course and its specifics, view the status of one’s orders, and complete any pending purchases. For the purposes above, it is the participant’s responsibility to verify and update the data to ensure its accuracy and correct processing by the Provider.

ART. 7 PURCHASE PROCEDURE
The User can purchase the Services offered by the Provider on the Site, according to the descriptions provided, through two distinct purchase modalities:
First Modality – Purchase via Paper Map and QR-code: The User collects a paper map at distribution points located in the city subject to the service. Through the QR code on the map, the User accesses a free demonstration video. The User can choose to access premium content and proceed with the purchase. To complete the purchase, the User is directed to the cart page on the website.
Second Modality – Direct Purchase from the Website: The User purchases the content directly from the Provider’s website. Subsequently, the User can search for places to collect the paper map.
In both modalities, the User must:

  • Fill out the Order Form in electronic format, following the instructions on the dedicated page of the Site. In the Order Form, the main conditions are summarized, including price and payment methods.
  • agree to the Terms and Conditions and the Privacy Policy before submitting the Order Form. The applicable Terms and Conditions are those in force at the time of the Order.
    The conclusion of the Contract occurs with the confirmation of the purchase by the Provider, communicated to the User via email. The Provider reserves the right to evaluate the orders received and may refuse incomplete or incorrect orders. In case of orders not accepted, the Provider will communicate to the Client as soon as possible and will proceed with the refund of the amounts already paid. Any right of the Client to compensation or indemnities for direct or indirect damages caused by the non-acceptance of the Order is excluded.

ART. 8 PAYMENT METHODS
The Provider offers the following payment methods for the purchase of Services:

  1. PayPal: During the payment process, the User’s browser will be redirected to a secure page on the PayPal server. The security of the transaction is guaranteed by SSL encryption. The User will need to enter their PayPal username and password. The User’s financial data will not be accessible or visible to the Provider in any way. The amount of the order is charged to the User’s PayPal account at the time of order acquisition.
  2. Stripe: The Client can choose to pay the Order via the Stripe platform. Stripe allows secure payments with credit cards or prepaid cards. The Stripe platform guarantees high standards of security and data protection in the payment process.
    In both modalities, the Provider ensures that payment information is treated with the utmost security and confidentiality, in accordance with the regulations in force on the protection of personal data and the security of online transactions.

ART. 9 RIGHTS ON MATERIAL
The material provided, including videos, images, texts, and any other digital content, is the exclusive property of the Provider. Intellectual property and all rights related to it remain the property of the Provider. The Client is granted a limited, non-exclusive, and non-transferable license to access and view the purchased digital content exclusively for personal and non-commercial use. This license does not include the right to download, copy, distribute, transmit, modify, create derivative works, sell, or exploit the contents in any way not expressly authorized by the Provider. The purchase of the Service does not confer any property rights on the digital content to the Client. Rights not expressly granted in this document are reserved to the Provider. In the case where the digital content includes representations of artworks protected by copyright, such representations are provided exclusively for educational and viewing purposes within the Service and must not be used in a manner different from what is permitted by these Terms and Conditions. Any use of the contents that contravenes these Terms and Conditions legitimizes the Provider to take appropriate actions, including the possibility of excluding the Client from the site and undertaking legal actions to protect its rights.

ART. 10 OBLIGATIONS RELATED TO THE USE OF THE SITE
Each User is required to use the site and the related services strictly respecting these Terms and Conditions. Users undertake not to use the site and its services for illegal, immoral purposes, or contrary to what is established in these Terms and Conditions. This includes, but is not limited to, activities such as:

  • Using the services for fraudulent purposes or to commit illegal activities.
  • Compromising the security or functioning of the site and its services.
  • Uploading or spreading viruses, malware, or other harmful codes.
  • Attempts to overload, damage, disable, or interfere with the normal functioning of the site.
    Users must protect the confidentiality of their access credentials and are responsible for any activity conducted through their account.
    Any attempt to access the site, the services offered by the Provider, other user accounts, systems, or networks connected to the site without authorization is strictly prohibited. This includes activities such as hacking, phishing, password forgery, and other forms of cyber intrusion.
    Users are responsible for any damage or interference caused to the site or services as a result of a breach of these Terms and Conditions. The Provider reserves the right to take legal action against Users responsible for such violations.

ART. 11 CUSTOMER REVIEWS
Video reviews and comments published on the site come directly from clients who have actually purchased the services and products offered. These reviews are sent voluntarily and freely by clients, without any incentive or compensation, and aim to describe their personal shopping and service usage experience. The reviews solely reflect the personal and genuine opinions of the clients and are not influenced by external incentives.
Although not verified by third parties, the reviews correspond to real orders/contracts tracked on the Provider’s systems. To ensure maximum transparency and reliability, customer reviews are collected and verified through an independent third-party platform specialized in collecting verified and certified reviews. This platform ensures that every review comes from an authentic and proven online purchase. The published reviews may be used by the Provider to improve the quality of the services offered and as constructive feedback.

ART. 12 INTELLECTUAL AND INDUSTRIAL PROPERTY
All contents present on the Site, including but not limited to domain name, subdomains, trademarks, texts, graphics, photographs, and films, are protected by the current regulations on copyright and intellectual and industrial property. The intellectual and industrial property rights related to such contents are the exclusive property of the Provider. No rights over such contents are transferred or licensed to the Client or User, unless expressly indicated in these Terms and Conditions. Users and Clients are prohibited from reproducing, duplicating, copying, redistributing, retransmitting on other websites and/or social networks, transferring, or otherwise making available the contents of the Site to third parties for any purpose other than personal storage and/or consultation, without the prior formal approval of the Provider.

Any use of the contents that contravenes these Terms and Conditions authorizes the Provider to undertake appropriate legal actions to protect its rights.

ART. 13 WITHDRAWAL
The Consumer Client acknowledges and expressly accepts that the service will be provided immediately and therefore cannot exercise the right of withdrawal pursuant to art.59 Legislative Decree no. 206 of 2005.

ART. 14 EXCLUSION OF LIABILITY
The Provider’s liability is intended within the limits of the obligations assumed with these Terms and Conditions and the amount paid at the time of purchase;
The Provider is not responsible for the behavior of Users and the information shared by them;
The User guarantees that they will use the website according to the conditions and for the Services established and offered by the Provider, excluding any use aimed at illegal purposes or contrary to what is provided in these Terms and Conditions of use and in any case in ways that could damage, make it unusable, overload, or deteriorate it or interfere with its use by other Users;
The Provider is not liable to Users or subjects directly or indirectly connected to them for delays, malfunctions, or suspensions of the site;
The Provider will not be held responsible for omissions or errors that may be contained in the materials, nor, still, for any possible violation of third-party rights and damages, even indirect, consequential to it, or for other damages of any kind, also resulting from loss of the right of use, loss of information or lost profits or deriving from breach of contract, negligence, or other injurious actions, arising from or in any way connected to the use or information contained in the site.
Despite the Provider’s effort to ensure the accuracy and reliability of the information provided in the digital content, such as historical and cultural descriptions of cities and representations of artworks, it is important to recognize that history and culture may be subject to different interpretations and evaluations. Therefore, the information provided is based on the best knowledge and resources available at the time of their creation but cannot be considered exhaustive or definitive. The representations of artworks contained in the materials are intended for informational and educational purposes. Despite the effort for accuracy, such representations may not accurately reflect the current state of the works due to restorations, alterations, or different historical interpretations. The contents are created using sources deemed reliable, but the Provider cannot guarantee the completeness or absolute accuracy of such sources. Should errors or inaccuracies in the contents be identified, the Provider commits to correct them promptly, however, assumes no responsibility for any damage or misunderstandings caused by such errors or omissions. In the case where the contents inadvertently include material that violates the rights of third parties, such as copyright or registered trademarks, the Provider commits to promptly resolve the issue, but assumes no responsibility for any claims or damages arising from such use before its correction. Users are invited to use the contents purely for personal and educational purposes, and any other use, especially for commercial or public purposes, is expressly prohibited.

ART. 15 NON-EXERCISE OF A RIGHT

The non-exercise of a right by the Provider does not represent any waiver to act against the Client or against third parties for the breach of commitments undertaken. The Provider, therefore, reserves the right to assert its rights in every case, within the terms granted.

ART. 16 APPLICABLE LAW AND COMPETENT COURT
These Terms and Conditions are governed and interpreted according to Italian law. This implies that any matter relating to the interpretation, validity, execution, and resolution of these Terms and Conditions will be evaluated in the light of Italian legislation. For disputes that may arise in relation to contracts concluded online between the Consumer Client and the Provider, the exclusive jurisdiction will be that of the judge of the place of residence or domicile of the Consumer Client, as provided by Italian legislation on consumer protection (known as “consumer court”). This provides additional protection to consumers, allowing them to initiate legal proceedings in their place of residence rather than where the Provider is based.

ART.17 FORCE MAJEURE
The Provider will not be considered responsible for the non-fulfillment or delayed fulfillment of its contractual obligations if such non-fulfillment or delay is due to force majeure events, defined as external, unforeseen, unpredictable events and independent of the will of the Provider.
Force majeure events may include, but are not limited to, natural disasters, wars, acts of terrorism, civil unrest, government actions, significant disruptions of communication or transportation infrastructure, and other similar events beyond the reasonable control of the Provider.

In the case of force majeure events, the fulfillment of the obligations by the Provider will be considered suspended for the entire duration of such events. The suspension of the execution of the Service due to force majeure may extend for a maximum period of three (3) months. The Provider commits to promptly communicate to Clients the occurrence and resolution of force majeure events, and to provide information on the management and any available alternatives during the suspension period.

ART. 18 PROCESSING OF PERSONAL DATA
The Personal Data provided or acquired will be subject to Processing based on principles of fairness, lawfulness, transparency, and protection of confidentiality pursuant to current regulations. The Provider, as Data Controller, processes the Users’ Personal Data by adopting appropriate security measures aimed at preventing unauthorized access, disclosure, modification, or unauthorized destruction of Personal Data. The Processing is carried out using computer and/or telematic tools, with organizational methods and with logic strictly related to the purposes indicated. The User’s Data is collected for the execution of pre-contractual measures; to fulfill the obligations arising from the contract concluded; for the registration procedure aimed at purchasing the Services; to follow up on specific requests addressed to the Data Controller by the User; to send information and promotional and commercial offers also through the newsletter service based on the consent freely expressed by the User; for soft spam purposes for promotional communications concerning the Services purchased without the need for the User’s express and prior consent, as provided by art. 130, paragraph 4, Privacy Code as amended by Legislative Decree no.101 of 2018. The Client is therefore invited to carefully read the information on the processing of personal data (Privacy Policy) provided pursuant to EU Regulation 679/2016, as well as on the use of cookies with the related consent to processing where required (Cookie Policy).

ART. 19 DISPUTE RESOLUTION
According to article 49 paragraph 1 letter V of Legislative Decree no. 206/2005 (Consumer Code) the Consumer Client may use the Parity Conciliation (ADR) procedure. Pursuant to art. 14 of Regulation 524/2013, in case of dispute, the Consumer Client may file a complaint through the ODR platform of the European Union http://ec.europa.eu/consumers/odr/. For more information contact the Provider.

ART. 20 COMMUNICATIONS For further information of any kind, it is possible to contact the Provider via email at the following address: info@romanvibes.com

Pursuant to articles 1341 and 1342 of the Civil Code, the User declares to have carefully read and expressly accepts all the clauses of these Terms and Conditions of sale, and in particular those of articles 13, 14, 16, and 17.

STAY IN TOUCH ON WHATSAPP

+39 351 508 4908

WRITE US AN EMAIL

info@romanvibes.com

Newsletter

RomanVibes® is a Brand of Evolverr Srl - C.F. e P.Iva 15649071006
REA: RM1605289 - Capitale Sociale 10.000€

logo-roman-vibes